Returns & Exchanges

At Gregorys Coffee, we want you to love every sip and every brew. If you are not entirely satisfied with your purchase, we are here to help with a straightforward return or exchange process for our coffee beans and merchandise.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 14 days of receiving your order to begin the return process for non-perishable items or quality concerns.

• 2.
  Prepare Your Package

  Ensure that merchandise is unused and coffee bags remain sealed; securely pack the items in their original packaging to prevent damage during transit.

• 3.
  Ship It Back

  Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.