Frequently Asked Questions

Everything you need to know about your daily brew.

How long will it take to receive my coffee order?

We roast our beans in small batches to ensure freshness. Orders are typically processed within 1-2 business days, and standard shipping takes 3-5 business days depending on your location.

Can I return coffee beans if I don't like the taste?

As coffee is a perishable food item, we cannot accept returns on opened bags. However, if there is an issue with your order or the product is damaged, please contact our support team within 14 days for a replacement or store credit.

Do you offer a subscription service for regular deliveries?

Yes! You can choose your favorite blends and set a delivery frequency that suits your schedule. Subscribing also saves you 15% on every recurring order.

Are your coffee beans ethically sourced?

Absolutely. We pride ourselves on building direct relationships with farmers and sourcing specialty-grade beans that are produced under fair labor conditions and sustainable farming practices.

Can I change or cancel my order after it has been placed?

Because we aim to ship your coffee as fast as possible, orders enter our fulfillment process quickly. You can request a change within 1 hour of purchase by emailing our customer service team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a seamless checkout experience.